Call Zing Features
Welcome to CallZing.com – a new approach
to Voice Message Broadcasting & Virtual Call Centers. This
guide will introduce you to many of CallZing's features, most
of which are not offered by other Voice Broadcasting &
Virtual Call Center companies.
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Voice Message Broadcasting
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Easy
campaign creation
Get your message out fast! Our interface allows you to
quickly create: Live Answer Only, Answering Machine Only, or
Mixed campaigns (with or without Transfers.).
Easy campaign management
Start and stop campaigns with the click of a button. You can
run multiple campaigns at once or one at a time. Advanced
users and developers, please see our Voice Broadcasting
API below.
High volume dialing
Dial 10,000's of simultaneous calls, save the cost of owning
multiple T1's or DS3s.
Caller-ID
Set the caller-id that your recipients will see when you dial
using CallZing.
Dialing speeds
Easily change the speed at which your campaign dials or (for
predictive campaigns) how many agents you have at your call
center .
Pricing
6.9 Cents/Minute or less! That's it. CallZing
doesn't charge for unanswered calls or busy signals.
There are no monthly minimums or sign-up fees.
Excellent reliability &
sound quality
We use high-quality providers to ensure that our phone calls
sound great. We rigorously test and use multiple providers to
ensure a high quality of service.
Real-time & comprehensive
statistics
Our easy-to-use web interface allows you to quickly view the
current status (per-call detail) and even export the outcome
of each of your campaigns to Microsoft
Excel. With FULL CDR's (Call Detail Reports).
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Virtual Call Center & Predictive dialer
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Predictive
dialing
CallZing's predictive dialer takes about 5 minutes to setup.
We like to say it's the fastest distributed call center
available on the web.
Within 5 minutes, you are able to setup at-home or call center
agents to dial your lists. You're also able to collect
custom dispositions, statistics, and get full agent
performance statistics.
Dialing speeds
CallZing's predictive algorithm automatically sends your
agents calls based on how busy they are. The algorithm
performs best when your campaign has at least 15 connected
agents.
Agent statistics & limits
You may have up to 300 agents connected to each one of your
outbound predictive dialing campaigns. You may derive
both campaign-level statistics and agent-specific
statistics.
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GOTV (Get Out the Vote) Political Calls & Polling
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Thousands
of people? Try millions...
CallZing leverages an immense calling capacity, with the
ability to send out several million calls a day. If you
need to contact a small town or millions of households across
the nation - CallZing can do it.
Voter-Voice-Connect
Leverage an at-home volunteer pool to help you win your
campaign. Our system allows you to upload your list of voters,
and in turn allows your distributed volunteer workforce
to connect to voters on the list uploaded!
Say goodbye to inefficient printed lists and phone bank
parties!
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API's & Developer support and Customization
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Voice broadcast
Our SOAP API will allow you to quickly send out voice
broadcasts from your database systems. For details about
integration, Broadcast API Documentation.
Click-to-call
Put a link on your site so that customers can call you
directly. Your customer types in their phone number and your
sales staff is directly connected to the customer..
Distributed call center
This feature will allow you to create your own front end to
our call center connect system. Now you can have your own
interface that your call center and distributed agents can log
onto.
Contact our developers at: support@callzing.com
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Rebranding & Reselling CallZing services
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Referral Program
Get your friends, coworkers, customers, and family to sign up
with us, and we'll cut you a check. Our system keeps track of
your email referrals. If the monthly sum of your referrals
exceeds 50,000 minutes/month, then you'll be making money too!
Re-Branding program
Interested in moving over your own clients to CallZing, but
would like to keep your company's branding? Using our
rebranding program, we will brand the CallZing.com site as
your own!
Contact CallZing Administration for more
information:
admin@callzing.com
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